Instructor Led Training Delivery and Floorwalking

trainingOur courses can be delivered in-house or at one of our many “as required” training centres throughout the UK including London, Northamptonshire, Cambridgeshire, Leicestershire, and the North West.

The Benefits:
 

  • Classroom training to enable team focused learning and discussion
  • Schedule to choose convenient times and locations for classroom training
  • No time limit post course support
  • Floorwalking to reinforce learning and to provide at-desk advice
  • We also have proven experience in delivering bespoke application training

In addition, for larger training and adoption projects:

  • Communications messages to help “build the buzz”
  • Facilitating a Champions network of peers with an understanding of the organisation
  • Champions trained as power users to provide local support

 

Live Online Training

/sites/default/files/live-online.pngVirtual Classroom Training allows anyone to participate in a live online training session without leaving their desk. This is ideal for people with very specific requirements or users across multiple locations with busy schedules.

A PWM trainer will deliver a training course of varying duration, covering one of the many different topics that we have to offer, or a course tailored to meet your requirements.

Attendees use a PC and a headset/speakers & microphone and can interact with the trainer and potentially many other attendees globally. The trainer will be able to demonstrate new techniques, answer questions and set tasks. All attendees will be able to ask questions of the trainer, just like an instructor-led session. Attendees will be able to see the tutor’s screen and use their own software to follow the instructions given.

The benefits:

  • Training at desk without having to travel
  • Reduced costs and out of office time
  • Online training allows short focused or refresher learning
  • Sessions designed to target specific areas e.g. mail merge, formatting data in Excel or SharePoint Document Libraries
  • Full interaction with the trainers including asking questions and sharing your screen for one-to-one help


PICK & MIX

CandyAs a result of our own experiences and talking to our clients and training attendees, we really understand the software challenges faced on a daily basis. For everyone, it is often too much of a time investment to attend a full day training session for just one topic or application, learning features you will never use or have no interest in.

 

 

Our Pick & Mix service will deal with these issues perfectly.  Simply book a trainer for a date that suits you and pick what you want to cover!  Perhaps you need a day filled with Word, Excel, OneNote and Skype for Business tips; colleagues can leave and join as they wish for each section. Perhaps you would like a morning session for Excel new users and afternoon on SharePoint admin tasks - it is your day and we can help you design it your way.

Being able to deal with the gaps in knowledge on a module-by-module basis is the most cost and time efficient solution and, as the topics are more focused, so are the attendees.

 

Bespoke Systems Training

PlaybookPurchasing and implementing bespoke software can be a costly project and delivering the training through the development house can often further increase the final figure significantly. PWM Training have a proven track record of developing and delivering training for bespoke in-house systems. Working with the development team and the project team we learn the software and the business processes which run alongside. Delivering instruction on how staff use new software can also put us in the ideal position to deliver training for changes in associated business process and procedures too – therefore these are often included in the training outline. We can create bespoke manuals, Quick Reference Guides and support forums. We always work very closely with the development team to report bugs and feedback from the users during the project.

 

Training Admin Support

ManagingManaging the training administration process can be time-consuming and perplexing. Rather than deal with this yourself, we can manage the scheduling of the training, invite attendees, send joining instructions and report on attendance. Our Training Administration Service allows us to offer a one-stop-shop for all training queries for your staff, providing availability and pricing quickly and efficiently.

We offer a complete Training Needs Analysis service or Role Specific Training Analysis and consultancy service. Our trainers have many years of experience in a full range of industries ensuring we can achieve your cost and learning objectives in the most effective way.

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